Negotiation techniques online course

We find ourselves in different types of negotiations every day - both at professional and private level. Despite this, few of us have been trained in the art of negotiating in the best possible way. This often leads to suboptimal negotiations and unnecessary conflicts.

As an alternative to the classroom-led courses, Ponto Group, in collaboration with NyTeknik Education, also offers an online course which allows you to customize the pace at which you complete the course according to your needs.

The course is made up of twelve different sections covering everything from how to best prepare, conduct and conclude negotiations. It also includes a section on intercultural communication that describes some of the most important aspects to consider when operating in an international environment.

This information-packed course aims to give you a comprehensive understanding of the negotiation process and how to be successful in both negotiations and conflict resolution. Throughout the course, you will learn valuable tips and tools that can be applied the very next day.

The content of the course:

• Welcome (6 minutes)
• Introduction (8 minutes)
• Mindset (8 minutes)
• Personality types (13 minutes)
• Ethics (14 minutes)
• Preparation (22 minutes)
• The key to successful negotiations (25 minutes)
• Negotiate price (22 minutes)
• Conflict management (40 minutes)
• After the meeting (7 minutes)
• Intercultural communication (19 minutes)
• Summary (8 minutes)

Target audience:

This course is aimed at those who want to ensure that they get the most out of their negotiations and are able to steer them towards their preferred solution. Whether you are a business leader, salesperson, project manager, buyer or consultant and want to increase your confidence as a negotiator and learn how to handle tough conflicts, this course is for you.