This popular course combines both negotiation skills and intercultural communication in an accessible way, weaving these themes together to give you the best chance of succeeding in an international environment.
In today's globalized world, it is almost inevitable to have colleagues or counterparts with a different background than your own and it is therefore increasingly important to know how to best negotiate and resolve conflicts in these contexts.
The course is organized in collaboration with Jeanette Ohlsson Carlborg from Kulturlänk AB who has 25 years of experience in conducting training courses in intercultural communication.
Many business deals and political negotiations across national and cultural borders have failed due to a lack of understanding and knowledge of the other party's perspective. Similarly, unnecessary conflicts arise in workplaces with multicultural teams for the same reasons.
Developing both intercultural competence and negotiation skills will increase your ability to communicate both verbally and non-verbally with people from different cultural backgrounds effectively. Understanding what is said between the lines as well as ensuring that your message is perceived correctly is key to success in international negotiations.
Remember that what you hear is language but what you understand is culture.
We are all different and this becomes even more apparent when we move across national and cultural borders. But contrary to popular belief, this is something that, if handled correctly, we can benefit from in negotiations. This course is therefore based on the individual and provides techniques that can be applied regardless of your personality type and the nationality you are negotiating with. Because it is being exactly who you are that will make you most successful around the negotiating table.
This is the course for those who are in any way involved in an international environment, whether with colleagues or external partners. The course compresses more than 40 years of collective experience into a two-day course filled with tips and tools, discussions and exercises, and references to real-life examples. All to make you feel confident and more successful in your role as a negotiator.
See also www.kulturlank.nu for more information on Kulturlänk AB.
Negotiating and resolving conflicts can be difficult enough with someone from the same background as yourself. Add to that a counterpart from a completely different background and you suddenly have another dimension to deal with. Many negotiations have failed and many conflicts have arisen precisely because the intercultural aspect has been overlooked. This course is for those who:
Here are some of the great reviews Ponto Group has received after completing its courses.
And always good to hear other peoples perspective and experiences.
Handled correctly, conflict can develop organizations and strengthen relationships. Learn how to manage conflict constructively to promote cooperation and achieve positive solutions.
Learn the techniques that make you a successful negotiator. Properly conducted negotiations lead to better results and successful collaborations.
Explore international negotiations. Be successful in managing global business environments and diversified workplaces.
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